Return & Refund Policy – Albeli Fashion

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Albeli Fashion, we value your trust and satisfaction. However, due to the nature of our business, we follow a strict Return & Refund Policy as outlined below.

1. No Refund for Missing or Damaged Parcels

  • We ensure that all parcels are properly packed and handed over to our trusted courier partners.

  • Albeli Fashion is not responsible for any missing, lost, or damaged parcels once dispatched.

  • Customers are requested to check the parcel at the time of delivery. If the package appears tampered or damaged, please do not accept it from the courier.

2. Eligibility for Return/Refund

  • Return or refund requests are accepted only within 2 days of delivery.

  • Requests made after this period will not be entertained.

  • The item must be unused, unworn, unwashed, and in its original packaging with tags intact.

3. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products purchased on sale/discount.

  • Customized or personalized products.

  • Items damaged due to misuse, negligence, or normal wear and tear.

4. Process for Return/Refund

  1. Contact us within 2 days of delivery at store@albelifashion.in with your order details and clear product photos.

  2. Once your request is reviewed, we will confirm eligibility.

  3. If approved:

    • For Returns: Customer must ship the product back to us at their own expense.

    • For Refunds: Refund will be processed to your original payment method within 7–10 business days after inspection of returned items.

5. Shipping Charges

  • Shipping fees are non-refundable.

  • Customers are responsible for return shipping costs unless the product received was incorrect (wrong item sent).

6. Contact Us

For any issues related to returns or refunds, please contact us at:

Albeli Fashion
Email: store@albelifashion.in